Let’s talk business etiquette. Of course, we’re all entrepreneurs, right?! I mean, in some sense we all want our own business. Early on I realized I wouldn’t or couldn’t be successful if I didn’t treat someone else’s business as a priority. What I mean by this is that if I had a lazy attitude, I’d likely adopt that same attitude or attract employees with that type of attitude. More importantly, I realized if I didn’t honor someone else’s rules or business, how on earth could I ever expect someone else to respect mine?! Just like that, I began to learn some business etiquette that as a business owner I realized is vital to the success of most in business.
Operate through excellence. Don’t half do things. Often we think shortcuts are the way to go for many reasons. Unfortunately, you get what you pay for and the expectations of services aren’t contingent upon how much you pay! Everything you do should represent your name and brand. If it doesn’t you’ll learn the hard way. Taking the easy way out often leads to disappointment and unsatisfied customers.
Arrive on time. As a business owner punctuality is important. This doesn’t only apply to your physical presence. This applies to your word, your deadlines, and your delivery. Be sure they’re all timely, clear, and confident. Time wasted is never fun. Be sure to honor another organization’s principles and time. It goes a long way when you’re valued for who you are as opposed to what you did or what happened. Don’t make excuses if it didn’t work—own it and adjust.
Lastly, it goes a long way when you read and respond appropriately, not only when it comes to customers but to other entrepreneurs too. One of the most frustrating issues in entrepreneurship is someone who won’t take the time out to educate themselves on a particular brand or person they claim to be interested in. Make sure your questions aren’t already answered in the FAQ. Also, when addressing questions as a consumer be sure to include the necessary information so the entrepreneur can respond. Common errors happen when there is a misunderstanding or a lack of clarity concerning communication and instructions. Do yourself a favor and educate yourself on the entrepreneur you’re looking into to make sure you both are a good fit.
This list is obviously short but the basics matter the most. There’s no instruction manual on how to run a business. Much of it is trial and error. Have compassion, be patient, and give your fellow entrepreneurs a break!
Xoxo,
Nicole